PRIVACY POLICY
Effective Date: August 19, 2026
Prolific Enterprises (“Prolific Enterprises,” “we,” “us,” or “our”) respects your privacy and is committed to handling information collected through our website responsibly.
This Privacy Policy explains the types of information we may collect when you visit theprolificenterprises.com, request a quote, contact us, use our live chat features, or otherwise interact with our website.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
Name
Phone number
Email address
City, ZIP code, or service location
Property type
Services you are interested in
Preferred service date
Details about the cleaning work you are requesting
Information submitted through contact forms or live chat
Any other information you choose to provide
Our website and third-party service providers may also automatically collect certain technical information when you visit the site, such as browser type, device information, IP address, pages viewed, referral information, and general website activity.
2. HOW WE USE YOUR INFORMATION
We may use information collected through the website to:
Respond to questions and quote requests
Communicate with prospective and existing customers
Schedule or discuss cleaning services
Provide customer support
Understand which services customers are interested in
Operate, maintain, and improve our website
Protect our website and business from misuse, fraud, or security threats
Maintain business records where reasonably necessary
Comply with applicable legal obligations
Submitting a form or contacting us does not automatically create a service agreement.
3. CONTACT AND QUOTE FORMS
When you submit a quote request or contact form, the information you provide may be used by Prolific Enterprises to respond to your inquiry and determine whether we can provide the requested service.
Please avoid submitting highly sensitive information through website forms or live chat unless it is reasonably necessary for your request.
4. LIVE CHAT
Prolific Enterprises may use Tawk.to or another live-chat provider to allow visitors to communicate with us directly through the website.
When live chat is enabled, information you submit through the chat may be processed by the live-chat provider in order to operate the messaging service. The provider may also use cookies, local storage, or similar technologies necessary to provide and maintain the chat experience.
5. COOKIES AND SIMILAR TECHNOLOGIES
Our website and services integrated into it may use cookies and similar technologies.
These technologies may be used to:
Keep website features functioning
Maintain chat sessions
Remember certain preferences
Understand website activity
Improve website performance and user experience
Help protect the website from fraud or misuse
Depending on your browser, device, and location, you may be able to control certain cookies through your browser settings or through consent controls provided on the website.
6. THIRD-PARTY SERVICE PROVIDERS
We may use third-party providers to operate portions of our website and business communications.
These providers may include:
Squarespace
Our website is built and hosted using Squarespace. Squarespace may process certain website, device, usage, and technical information in connection with hosting and operating the site.
Tawk.to
We may use Tawk.to to provide live-chat functionality and communicate with website visitors.
We may also use other service providers when reasonably necessary to operate the website, communicate with customers, secure the site, or provide business services.
These companies maintain their own privacy practices and policies.
7. INFORMATION SHARING
We may share information when reasonably necessary with service providers that help us operate our website, communications, or business.
We may also disclose information when reasonably necessary to:
Comply with applicable law, legal process, or government requests
Protect our rights, property, customers, or business
Investigate suspected fraud, misuse, or security issues
Complete a business transfer, restructuring, merger, or similar transaction
We do not authorize third-party service providers to use information we provide to them for purposes unrelated to the services they perform for us, except as permitted by their applicable agreements or required by law.
8. DATA RETENTION
We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, protect our legal interests, and satisfy applicable legal or operational requirements.
Retention periods may vary depending on the type of information and why it was collected.
9. DATA SECURITY
We take reasonable steps intended to protect information submitted through our website.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Visitors should use appropriate caution when submitting information online.
10. YOUR PRIVACY CHOICES
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
You may contact us to request information about personal information we maintain about you, request a correction, or request deletion where applicable.
We may need to verify your identity before completing certain requests.
11. THIRD-PARTY LINKS
Our website may contain links to social media platforms or other third-party websites.
Prolific Enterprises is not responsible for the privacy practices, content, or security of websites operated by third parties. We encourage visitors to review the privacy policies of those services separately.
12. CHILDREN'S PRIVACY
This website is intended for individuals seeking residential or commercial cleaning services and is not directed toward children.
We do not knowingly use the website to solicit personal information from children.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or legal requirements.
When changes are made, the updated version may be posted on this page with a revised effective date.
14. CONTACT US
For questions about this Privacy Policy or information submitted through our website, contact:
Prolific Enterprises
Silver Spring, Maryland
Phone: 410-253-9940
Email: Prolificairllc@outlook.com